Product Recalls

Invacare Birdie Evo Range Product Correction

In the interests of the safety of our customers, we would like to bring to your attention the correct attachment of the sling loops on the spreader bar hooks on the Invacare® Birdie® EVO Lifter.

The design of the Invacare® Birdie® EVO Lifter hook is in compliance with harmonized standards and safe for use, when following the instructions in the User Manual. However, there is the possibility that the sling loops detach unintentionally from the spreader bar hooks when they are wrongly attached.

Invacare has updated the Invacare® Birdie® EVO Lifter User Manual and Quick Guide with more detailed information about the correct attachment of the sling loops on the hooks.

Please read the links below for more information.

Safety Alert Letter

Quick Guide

Invacare Birdie and Birdie Compact Recall for Product Correction

In the interests of the safety of our customers, we would like to bring to your attention the correct assembly of the D-Clip that connects the actuator to the Invacare Birdie lifter’s arm. The lifter arm and actuator do not arrive assembled together at the Customer. As a result of some vigilance cases overseas, where the actuator’s D-Clip becomes damaged and the lifter arm falls down, we have become aware that if the D-Clip is always placed backwards and pointing down towards the actuator, it can start to become damaged after a number of cycles.

This notification requires the device to be inspected to confirm whether the lifter has been assembled correctly at the point of the end user.

Please read the links below for more information.

D-Clip Recall Letter

Birdie Supplement

Customer Response Form

Invacare Platinum Oxygen Concentrator
Invacare has recently identified a supplier quality issue that potentially impacts certain Invacare® Platinum concentrators.

This letter is to provide you with the important information concerning the potential for a ruptured compressor motor start/run capacitor.

Invacare has become aware of five reported instances in the European Union in which the capacitor, an internal electrical component of the concentrator, ruptured which results in a potential fire hazard. In two of those instances, the ruptured capacitor expelled its oily components and caught fire inside the concentrator, and in one unit burned through the outer plastic shroud of the concentrator.

In both cases the fire was extinguished quickly without assistance from the professional fire department. There were no injuries reported in any of the five instances. What is the problem? Invacare has learned that the PSI (Pressure Sensitive Interrupter) design for the compressor motor start/run capacitor by one supplier could lead to rupture.

That capacitor in the oxygen concentrator has an internal pressure relief component (the PSI) which may not operate as intended permitting the capacitor to rupture in certain circumstances. If the PSI does not function to relieve the heat and pressure due to a short circuit within the capacitor, then the pressure can cause a rupture in the seam between the housing and the end plate. If the rupture occurs, the oil may be expelled from the capacitor which may result in a fire hazard. These capacitors were utilized in production from March 2010 to August 2012 at one of our manufacturing sites.

Invacare® Jasmine® Spreader Bar Product Notification

In the interests of the safety of our customers, we would like to bring to your attention notification regarding the incorrect labelling of the product code and SWL label of 180kg. The Invacare® Jasmine® Spreader Bar (2PT-45) is fit for purpose with a SWL limit of 200 kg. The design of the Invacare® Jasmine® Spreader Bar (2PT-45) is in compliance with harmonised standards and is safe for use, when following the instructions in the User Manual. A new adhesive label has been created to be placed on the spreader bar on one hook end to alert and inform users of the correct SWL of 200kg.

Please read the links below for more information.

Product Correction Letter

Please contact - Invacare recall support at 1800 814 367 or email to recalls@invacare.com.au

Invacare Perfecto 2V Oxygen Concentrator

Invacare has recently identified a supplier quality issue that potentially impacts certain Invacare® Perfecto 2V Oxygen concentrators.

If you are the owner of an Invacare Perfecto 2V Oxygen Concentrator with one of the following serial numbers, please get in touch with Invacare at 1800 460 460 or email to recalls@invacare.com.au

18DF023296
18DF023167
18DF023179
18DF023348
18DF023129
18CF023830
18BF015264
18CF023876